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Application of Hoshin Planning: A TQM/CQI Principle and Process for Curricular Revision
Application Hoshin Planning TQM/CQI Principle Process Curricular Revision
2016/3/10
Total Quality Management (TQM) or Continuous Quality Improvement (CQI) principles and processes have an important place in the academic enterprise. Samford University (SU) was one of the first America...